Shipping + Returns

Shipping + Delivery

 

Duplantis Hair Official ships domestically within Canada and the United States using Canada Post. Shipping is charged on purchases under 50CAD. Expect 1-3 business days to process orders. Orders are not shipped on national holidays. Expect some delays due to the Covid-19 Pandemic.

 

Returns + Refunds

 

All returns must be unworn, unused and in original condition. Request for returns or refunds must be made within 7 days of receiving the order. Please email supportstaff@duplantishairofficial.com with your order information and a brief reason for exchange. If product is damaged we have the right to ask for photo evidence. If you choose to make a return, shipping must be paid for by the customer.